Orange Broadband, No Thanks

My broadband service has gone down. The computer is connected to the router and the router shows ADSL connection, but no Internet. My ISP is Orange. I have been happy (ish) with the service, if you don’t count the issues with the LiveBox – until now.

I called customer services and reached Angela – a very nice, polite, but heavily accented lady in India. 40 minutes later we have battled through the script and got to the point where Angela decided it was not an Orange issue, but a problem with my Linksys router. “before we can test the line, we need you to call Cisco about a possible fault with your router”. Hmmm. My boyfriend is a geek. We know it is not a router issue. But I hung up, waited 10 mins, had a cup of tea and called back.

Round two:
Hassan (apologies, didn’t actually understand the name of) the new cust servs guy. 40 mins later, again we have been through the script (despite my insistance that Angela told me to phone requesting a line test) and he tells me to call Cisco…when I said been there, done that he said (frantically flicking pages) “then we need you to call Microsoft, it is a broswer problem”.

Despite my anger I giggled at his lack of knowledge. I explained I knew it was nothing to do with the browser on my pc, iPod Touch, laptop or Wii. Finally, after over an hour, he tested the line. And, you’ll never guess, there’s a fault on the line. all that time to tell me something I already know.

Apparently an engineer will call me on Saturday. What use is that to me? Two laptops, a pc, a Wii, the Touch, AirportExpress (two of them) are all without connectivity. Aaaaaaaaargh.

Time to switch? Perhaps. I read comments on Orange Problems and now I wonder if Saturday was a good solution/suggestion from Orange. We shall see. Thank goodness for the end of my contract!

Telescope on the Credit Crunch – sccope.com

We’re all trying to save money in the run up to Christmas – but because of the credit crunch it’s a bigger issue than normal. Many of our favourite radio and TV presenters have picked up on this issue – Chris Evans’ radio show has the “Don’t Cancel Christmas” slot, for example. And various breakfast TV shows are giving us examples of what to buy, where to buy and who is offering the best deals.

Recently featured on the “Don’t Cancel Christmas” slot is a new price comparison site – www.sccope.com

We’ve all seen the price comparison sites before, but this is different. It offers a text service. So, when you’re standing in HMV looking at gifts for your niece or nephew and you really want to know whether to buy there, or keep looking for a better price, Sccope’s text service can provide the answer. It also means that people like my parents, who don’t have internet or even wap enabled phones (or know how to use those features) can simply text Lego Batman Wii to 62555 and get an immediate SMS response telling them which retailer has the best price. It might just be that the best price is online or it might be that it’s 50 meters down the high street.

At the moment, the price comparisons are available for toys, games, books, consumer electronics and appliances, but check back with the website regularly, as new categories are added regularly.

Wii Fit/ Wii Sports

I hadn’t played/used either for a while and at the weekend I did quite a bit. Baseball is always my least favourite thing, because it hurts my arm – I don’t know why! I played a few games and managed to win some of them, but my arm is really sore today (and yesterday). If you’d have said to me that a video game could do that I wouldn’t have believed it. In Wii Sports I’ve reached the magical 1000 score line on many of the activities, but baseball remains at zero, despite playing and winning recently.

On Wii Fit, I’ve unlocked all but four boxes – three of them in the ‘muscle strength’ group and one in aerobics. Not quite sure what I haven’t done yet, or rather, what I need to do to unlock them, but I’m sure they soon be on my list. Favourite activities are beating everyone else’s scores on Step and Step Plus – but also at attaining ‘Yogamaster’ rating…on any of the yoga ‘games’. One of the big frustrations is the jogging…I cannot get a good score and I’m not sure why. Any ideas?

We played with a friend during the first week we bought the balance board and he has 106%. The highest I get is 60%…why? Last night I got 42%??? I’m fitter than him, I work out regularly and my BMI is slap in the middle of ‘healthy’…hmmm.