I used to post regularly about the trouble of working with salesmen. Not about the sales chaps themselves but about the vast array of excuses they can dream up…remember the horses escaping? Or the M25 queue? etc. Well, yesterday I got insight into the mind of a salesman…
This particular chap was harping on about the lack of marketing activity, the brand being awful and how he never saw what we’re doing. (All very odd, but evidence that he doesn’t read or view any of our comms).
On his way out of the building I asked if he’d seen the marketing intranet page and all the resources available. He freely admitted he’d seen the pages, but not actually clicked on any tabs or viewed any information. Then he admitted ‘this is great’.
As he was leaving he said to a colelague
‘I have no excuse now, so that’s the point [complaining]?’
My job here is done.